Structure
At RBC, our whole company, every employee, is responsible
for behaving responsibly, and it's built right into
our Code of Conduct, which reads:
"It is our duty as a corporate citizen to add
value to society while earning a profit for our shareholders.
RBC companies take responsibility for the effects of
their actions, both social and economic."
Board Oversight and Responsibility
Various board committees, including Corporate Governance
and
Public Policy, Conduct Review and Risk Policy, and Human
Resources, are responsible for different segments of
sustainability
rather than only one board committee dedicated to sustainable
development or corporate responsibility.
Staff Oversight and Responsibility
In 2008, in order to respond to increased external
expectations for
integrated sustainability programs, initiatives, reporting
and communications,
we created a new Corporate Citizenship department,
encompassing corporate responsibility, corporate environmental
affairs and donations.
A virtual team of key staff in other departments are
responsible
for programs and performance in issue-specific areas,
including
Finance, Investor Relations, Group Risk Management,
Procurement,
Real Estate Operations, Human Resources, Community Sponsorships
and Government Relations. Most of these departments
report
to the Chief Operating Officer.
Employees worldwide are responsible for community relations
at the local level. We have multiple business units
and each has
its own structure for customer service, quality management
and
government relations.
